Privacy Policy

1. Introduction

This privacy policy explains how we collect, use, and protect personal data of users of the Nexuma app. We respect your privacy and are committed to safeguarding your information.

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2. Data We Collect

a) Technical Data

We may automatically collect certain technical data when you use the app, such as:
• Device type and operating system
• Anonymized IP address
• App version
• Duration and frequency of use

b) Voluntarily Provided Data

You may choose to provide:
• Email address (e.g., for newsletter or feedback)
• Responses to surveys or support inquiries

c) Usage Data

For improvement and personalization, we collect anonymized interaction data such as:
• Frequency of use of breathing exercises
• Activity in the art therapy sections
• Most visited emotional zones (e.g., Relax, Stress Relief)

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3. How We Use Your Data
• To improve and personalize your experience
• For troubleshooting and error reporting
• For app usage analytics and statistics
• To provide relaxation and emotional support features
• To ensure smooth and secure operation of the app

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4. Third-Party Services

We do not sell or share your personal data with advertisers or marketers. However, we may use trusted third-party services for analytics or support:
• Google Firebase
• Apple App Store / Google Play Services

These providers may process anonymized technical data according to their own privacy policies.

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5. Data Security
• All data is encrypted during transmission and securely stored
• Only authorized personnel have access
• We regularly update our security protocols

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6. Data Retention Policy

Nexuma operates entirely offline. We do not collect, transmit, store, or retain any personal user data on our servers. Any data generated by the user, such as saved mandalas or app preferences, is stored strictly locally on the user’s device. This local data is retained only for as long as the user keeps the app installed and is permanently deleted when the app is uninstalled or when the user clears the app’s data.

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7. Your Rights

You have the right to:
• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• File a complaint with the local data protection authority

To exercise your rights, please contact us at:
📧 nikolazsurikova0505@gmail.com

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8. Children’s Privacy

This app is not intended for children under the age of 13. If we become aware that we have unintentionally collected data from a child without parental consent, we will delete it immediately.

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9. Changes to This Policy

We may update this policy from time to time. Any significant changes will be announced in the app or on our website.

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10. Contact Information

Neo Concept ART s. r. o.
Belehradská 7, 831 04 Bratislava, Slovakia
📧 nikolazsurikova0505@gmail.com
Company ID (IČO): 53367642